Warranty Registration

5 Year Warranty Terms & Conditions *

BUILT IN HOBS

• To avail the 5 years warranty please register online within 90 days from the date of purchase. The offer is no more valid if not registered within 90 days.
• The warranty covers against the breakage of Toughened Glass for a period of 5 years from the date of purchase.
• The product has been used as per the instruction mentioned in the instruction manual.
• The product has been used for domestic purpose only, in case used for commercial purpose the warranty is not valid.
• The product has not been put to misuse and serviced at regular intervals at least once in a year by the authorised service centre.
• In case of Toughened Glass the maximum number of free replacements will be limited to 2 times within the 5 years period.
• In case the glass breaks while using Pathri Tawa or Gas Tandoor for making Tandoori Roti/Bati etc. then the warranty is not valid.
• In case of any requirement of change of above parts only the parts will be replaced free of charge the labour cost and service/visit charges will have to be paid by the customer.
• Customer will have to produce this warranty card and the cash memo to avail the warranty.
• In case of any problem customer can get in touch with us at Helpline : 9266655555, Email : cr@glenindia.com and we will be willing to help.

GLASS COOKTOPS

• To avail the 5 years warranty please register online within 90 days from the date of purchase. The offer is no more valid if not registered within 90 days.
• The 5 year warranty covers three major components and these are Gas Valve, Glass & Forged Brass Burner.In case of 1031 GT BB the warranty is applicable only on the toughened Glass
• The product has been used as per the instruction mentioned in the instruction manual.
• The product has been used for domestic purpose only, in case used for commercial purpose the warranty is not valid.
• The product has not been put to misuse and serviced at regular intervals at least once in a year by the authorised service centre.
• The warranty is valid on the Forged Brass Burner only and not on the mixing tube.
• In case of Toughened Glass the maximum number of free replacements will be limited to 2 times within the 5 years period.
• In case the glass breaks while using Pathri Tawa or Gas Tandoor for making Tandoori Roti/Bati etc. then the warranty is not valid.
• In case of any requirement of change of above parts only the parts will be replaced free of charge the labour cost and service/visit charges will have to be paid by the customer.
• Customer will have to produce this warranty card and the cash memo to avail the warranty.
• In case of any problem customer can get in touch with us at Helpline : 9266655555, Email : cr@glenindia.com and we will be willing to help.

Free Standing Hobs

• To avail the 5 years warranty please register online within 90 days from the date of purchase. The offer is no more valid if not registered within 90 days.
• In case the Information given above is not correct then the extended warranty will not be valid. (for example the Model number above and the serial number don’t match then the warranty is Void)
• The warranty is only on selected models and in case a different model is registered giving the wrong model number the Warranty is not valid.
• The 5 year warranty covers two major components and these are Glass & Burners.
• The product has been used as per the instruction mentioned in the instruction manual.
• The product has been used for domestic purpose only, in case used for commercial purpose the warranty is not valid.
• The product has not been put to misuse and serviced at regular intervals at least once in a year by the authorised service centre.
• The warranty is valid on the Forged Brass Burner only and not on the mixing tube.
• In case of Toughened Glass the maximum number of free replacements will be limited to 2 times within the 5 years period.
• In case the glass breaks while using Pathri Tawa or Gas Tandoor for making Tandoori Roti/Bati etc. then the warranty is not valid.
• In case of any requirement of change of above parts only the parts will be replaced free of charge the labour cost and service/visit charges will have to be paid by the customer.
• Customer will have to produce this warranty card and the cash memo to avail the warranty.
• In case of any problem customer can get in touch with us at Helpline : 9266655555, Email : cr@glenindia.com and we will be willing to help.
• In case of any dispute or confusion the interpretation of the company is final. This is a no cost offer given so no damages or refund can be claimed against this as nothing has been charged.