The 5 year warranty covers three major components and these are Gas Valve, Glass & Forged Brass Burner.
The product has been used as per the instruction mentioned in the instruction manual.
The product has been used for domestic purpose only, in case used for commercial purpose the warranty is not valid.
The product has not been put to misuse and serviced at regular intervals at least once in a year by the authorised service centre.
The warranty is valid on the Forged Brass Burner only and not on the mixing tube.
In case of Toughened Glass the maximum number of free replacements will be limited to 2 times within the 5 years period.
In case the glass breaks while using Pathri Tawa or Gas Tandoor for making Tandoori Roti/Bati etc. then the warranty is not valid.
In case of any requirement of change of above parts only the parts will be replaced free of charge the labour cost and service/visit charges will have to be paid by the customer.
Customer will have to produce this warranty card and the cash memo to avail the warranty.
In case of any problem customer can get in touch with us at Helpline : 9548-130-131, Email : cr@glenindia.com and we will be willing to help.